TAG's Technology Services Group solves our customers’ IT challenges with world-class program management, human capital, resource sustainment, and vigilant customer service. TAG’s qualified information solutions professionals support government and civilian agencies with proven experience in information assurance, data center operations, network solutions, and help desk services. Our collaborative approach to IT services provides customers with cost-effective and reliable solutions to meet their program requirements.
TAG’s Technology Services Group addresses these unique security requirements facing government and civilian agencies by providing reliable information assurance solutions that support current initiatives, including the move toward complete Net-Centric Operations. TAG information assurance solutions are designed to protect, defend, test, monitor, analyze, and respond to security threats and vulnerabilities.
TAG's Technology Services Group also has extensive experience in providing integrated help desk services. TAG’s proven help desk capabilities include supporting consolidated help desk/call centers, customer support centers, micro, mid-tier, and mainframe computer operations and support, and administrative support services. TAG maximizes efficiency by implementing a customer-centric approach that increases first-call resolution, minimizes down time, and improves the overall customer experience.
TAG's networking solutions provides planning and support for information systems, architectures, and networks. Our expertise includes design, simulation, analysis, and testing of components and systems in support of command and control operations. TAG also has a complete understanding of the emergent need for interoperability of networking systems and various hardware and software elements.
TAG's Technology Services Groups' success include prime contract partnerships with DISA in support of their Global Information Grid-Bandwidth Expansion (GIG-BE) initiatives and Defense Enterprise Computing Centers (DECCs); telecommunications network management, operations, installation, and development for the Defense Information Systems Network (DISN) Global Solutions (DGS) program; 24x7 computer operations and network support for the National Institute of Standards and Technology (NIST); and various other programs.