Frequently Asked Questions

TAG's Technical Support Call Center is manned 24-hours-a-day by certified TAG Production Line Engineers. TAG's global presence extends to WORLDWIDE on-site system setup and on-site technical support. For more information, contact TAG Technical Coordinator's at 1-877-TAG-TECH (824-8324).


SSR-256
Cannot access your data

Problem: External cable may have a poor connection.

Solution: Reseat external host cable on both ends of connection even if it looks as if it is secure.


Last Modified: Wednesday, August 01, 2007