Technical Bulletins

TAG's Technical Support Call Center is manned 24-hours-a-day by certified TAG Production Line Engineers. TAG's global presence extends to WORLDWIDE on-site system setup and on-site technical support. For more information, contact TAG Technical Coordinator's at 1-877-TAG-TECH (824-8324).
CBP-19SW-THS Servers
CD/DVD
Tape Drives
Motherboards

Audio
1005343-A 2U V240 Audio Card Driver
Models Affected: 1002139 (2000I-P4-AG), 1002885 (2000I-P4-AG-II)
Last Modified: 06/26/06


CD/DVD
1005342-A 2000I-P4-AG Boot Issue
Models Affected: 1002139 (2000I-P4-AG), 1002885 (2000I-P4-AG-II
Last Modified: 06/26/06


LCD Monitors & Keyboards
TB09-001_LK-101-19S Radio Interference
Models Affected: 1006286 (LK-101-19S)
Last Modified: 10/01/09
1005326-A RL-18 Pinched Cables
Models Affected: 1003836 (RL-18)
Last Modified: 06/26/06


Motherboards
aa_7472_heatsink_pins - Intel® Support Document
Models Affected: SE7520BD2 - SE7520BD2 SATA, SE7520BD2SCSI - SE7520BD2 SATA, SE7520BD2V - SE7520BD2 VALUE, BBDVBB - SE7520BD2 VALUE OEM 10 PACK, BBDBBSATA - SE7520BD2 SATA OEM 10 PACK, BBDBBSCS I - SE7520BD2 SCSI OEM 10 PACK, SC5300BD2 - SE7520BD2V/SC5300BRP, SC5300BD2NA - SE7520BD2V/SC5300BRP with North American Power Cable
Last Modified: 08/15/06
1005322-A Brandon Motherboard NIC LED Behavior
Models Affected: 1004698 (4000X2-HSP-M2M-A), 1004808 (4001X2-ESAS), 1005184 (4002X2-IMUSE-GCS), 1005249 (4K2X2HSP4GB-SBLN), 1005250 (4002X2-DDTC)
Last Modified: 06/26/06
1005339-A 1000I-P4-MSC Error Loading NT
Models Affected: 1000I-P4-MSC
Last Modified: 06/26/06
1005341-A SE7501BR2 Bryson Motherboard BIOS Update Issue
Models Affected: Various 4000X2-HSP models
Last Modified: 06/26/06


SCSI/RAID
1005339-A 1000I-P4-MSC Error Loading NT
Models Affected: 1000I-P4-MSC
Last Modified: 06/26/06
1005340-A Sony SDX-700 Tape Drive Error
Models Affected: 1002135 (4000X2-HSP-4GB-III-NS), 1002372 (4000X2-HSP-4GB-III), 1002749 (4000X2-HSP-2GB-III), 1002896 (4KX2HSP4GB144), 1003123 (4000X2-HSP-4GB-III-c), 1003327 (4000X2-HSP-4GB-III-D), 1003586 (4KX2HSP4GB-SBLN), 1003668 (4KX2HSP4GB144-II), 1004544 (4000X2-HSP-2GB-III-A), 1004545 (4KX2HSP4GB-SBLN-A), 1004547 (4KX2HSP4GB144-A), 1004580 (4000X2-HSP-4GB-III-E), 1004644 (4KX2-LM1-A), 1005249 (4K2X2HSP4GB-SBLN)
Last Modified: 06/26/06


Servers & Workstations
1006583-A S5000 OS Load Error
Models Affected: 1005972 (SV-4000-X2), 1006255 (SV-4000-X2), 1006297 (SV-2003-X2), 1006332 (SV-4000-X2), 1006333 (SV-4000-X2), 1006394 (SV-4000-X2)
Last Modified: 10/25/07
1005693-A M2M BIOS Resource Conflicts
Models Affected: 1004698 (4000X2-HSP-M2M-A)
Last Modified: 11/07/06
1005694-A M2M OS Resource Conflicts
Models Affected: 1004698 (4000X2-HSP-M2M-A)
Last Modified: 11/07/06
1005685-B SPAWAR 4U Power Receptacle Rotation
Models Affected: 1005249 (4K2X2HSP4GB-SBLN), 1005515 (SV-4001-X2)
Last Modified: 02/06/07
1005329-B Statex for 1U SCSI Terminator
Models Affected: 1003315 (1000X1-SWF), 1003323 (1000X2-AF-A), 1004649 (1000I-P4-TP-A), 1004673 (1000I-P4-TP-B), 1004686 (1000I-TCP-P4-TR), 1004687 (1000I-OPS-P4-TR), 1004809 (1000I-P4-TP-C), 1004810 (1000I-P4-TP-D)
Last Modified: 06/26/06
1005342-A 2000I-P4-AG Boot Issue
Models Affected: 1002139 (2000I-P4-AG), 1002885 (2000I-P4-AG-II)
Last Modified: 06/26/06
1005346-A 2000S-2500-TR SCSI Connectors
Models Affected: 1004685 (2000S-2500-TR)
Last Modified: 06/26/06


Smart Displays
1005902-B Touch Screen Calibration
Models Affected: 1003890 (20LC-THS-BD), 1004040 (20LC-THS-BD-A), 1004939 (20LC-THS-BH), 1004955 (20LC-THS-BD-B)
Last Modified: 04/16/07


Tape Drives
1005340-A Sony SDX-700 Tape Drive Error
Models Affected: 1002135 (4000X2-HSP-4GB-III-NS), 1002372 (4000X2-HSP-4GB-III), 1002749 (4000X2-HSP-2GB-III), 1002896 (4KX2HSP4GB144), 1003123 (4000X2-HSP-4GB-III-c), 1003327 (4000X2-HSP-4GB-III-D), 1003586 (4KX2HSP4GB-SBLN), 1003668 (4KX2HSP4GB144-II), 1004544 (4000X2-HSP-2GB-III-A), 1004545 (4KX2HSP4GB-SBLN-A), 1004547 (4KX2HSP4GB144-A), 1004580 (4000X2-HSP-4GB-III-E), 1004644 (4KX2-LM1-A), 1005249 (4K2X2HSP4GB-SBLN
Last Modified: 06/26/06